Policies

All information supplied to this web site by visitors is considered private and confidential. This means that all information is used in-house only and never distributed to a third-party (see specifics below).

Personal Information

The Treasured Book, through this web site, may request and collect personal information when you request specific information or refer to products. The requested information is clearly identified on the specific pages involved.

The Treasured Book, nor any agency involved with the creation or maintenance of this website, does not share or sell any personal information you provide to any third parties.

Security Information

The Treasured Book takes security very seriously and has, therefore, taken every precaution to secure our clients’ information. In order to secure visitor’s information, The Treasured Book has implemented several security measures to prevent loss, theft, or misuse of any visitor data.

When borrowers use features on The Treasured Book’s website that involves the transferring of sensitive personal information, The Treasured Book requires that a secure connection first be established using 128-bit Secure Socket Layer (SSL) technology. During a secure SSL session, data passed back and forth between the user’s computer and the Treasured Books’s servers is secured through the use of public key cryptography. The user’s computer exchanges key information with The Treasured Books’s computers to create a private conversation that only the user’s computer and The Treasured Book’s systems may understand. The U.S. government regulates 128-bit encryption; it can only be used by citizens and permanent residents of the United States and Canada. To benefit from this security and to use many of the features on The Treasured Book site you will need to download a 128-bit enabled browser from Microsoft, Netscape, or another software company.

In addition to using 128-bit encryption in the browser, no credit card information is stored in The Treasured Book’s  databases and any payment information sent through it’s servers to the payment processors is encrypted.

Each time you enter a secure connection while using The Treasured Book’s website your browser will notify you, unless the feature has been turned off. Please note that if you have left a secure connection all data sent to The Treasured Book is over an unsecured connection.

When a user sends e-mail messages to The Treasured Book, the return address may be used to respond to the inquiry. The content and address contained in the message will be permanently recorded so that it can be referenced in future communications between the borrower and The Treasured Book. Email is not a secure means of transmitting information.

Refund policy

Refunds are based on the nature of the products sold. Those that are provided with custom services such as cutting binder boards or fabrics are non-refundable.

Other items, if returned in an unused and sellable condition may be returned by contacting our offices to arrange for return of merchandise. In all cases, the purchaser is responsible for all charges involved in the return of materials purchased online.

We will credit your card with a refund within 5 working days. Sorry, refunds by cash or check are not provided.

Automatically logged information

Some information is captured automatically by the web site and/or the web hosting service where this web site is located. Typically, this information is limited to:

  • The IP address of the visitor
  • The web page(s) reviewed
  • Date and time of web page access
  • The type of web browser used to access the site.

Not automatically captured are any other forms of personal information, including:

  • Email addresses, however certain visitor feedback and program demonstration facilities provide the option for visitor to include an email address within their message. See Email addresses and SPAM below.
  • Any form of telephone number, credit card information or similar items, except as noted for the reasons cited on this page.

Logged information is used to diagnose problems with the Internet connection, web site setup, server functionality and internal programming that generates browser-specific information, and to administer the systems.

Email addresses and SPAM

All email addresses received by The Treasured Book through this web site are supplied voluntarily by visitors. Under no circumstances will The Treasured Book distribute email addresses – to anyone – unless legally obligated to do so.

Email addresses are private and used only as required in-house to service visitor enquiries and/or address service issues.

»»» Your email address is not for sale!   «««

External Links

This web site contains links to other sites that are not under its control. The Treasured Book is not responsible for the content or privacy policies of linked web sites.

We will, however, investigate and remove any link to an external web site reported by visitors as either fraudulent, misleading or questionable.

Cookies

Some tools on this web site use cookies to remember session conditions, which is required by tools such as shopping carts, login managers, etc. This web site does not use cookies unless they are required to meet specific functionality goals.

In most cases, cookies are ‘non-persistent.’ That is, they exist for only the time a particular browser session is used on the site, then deleted.

Bookmarks/Favorite Places

Your bookmarks are private. No other person or agency (including this web site) has any access to use or see your personal bookmarks.

Contact Information

Please send any questions about this privacy statement or the practices of this website to the webmaster